Till now, this service was available only for general reservations. For tatkal bookings people had to pay first via the standard online payment gateways before the IRCTC portal confirmed their ticket.
For tatkal tickets, IRCTC users will be able to pay via cash, debit card or credit card by opting to have tickets delivered at their doorstep, said IRCTC payment provider Anduril Technologies.
IRCTC processes 130,000 tatkal transactions daily. A majority of these tickets is booked within minutes of the quota opening.
The new feature eliminates the transaction failures as often the money gets debited and the ticket is not issued due to multiple reasons. The refund cycle is of about seven to 15 days.
Anurag Bajpai, CEO at Anduril Technologies said, “Pay on delivery for tatkal tickets is going to be a huge benefit to for millions of train travelers who need to book under the tatkal quota. The option to book first, pay later will find significant adoption among users. This move by IRCTC also aims to encourage people that buy tickets off the Railway Reservation Counters to move to online medium,
How it works?
The customers need to first register with irctc.payondelivery.co.in in order to avail the ‘pay on delivery’ option. They need to tender either Adhaar or PAN details at the time of registration.
1) While booking the ticket on IRCTC portal, the user then needs to choose the ‘pay-on-delivery’ option
2) The digital delivery happens instantly via SMS /email. The collection happens within 24 hours of the booking
3) The customer can also pay online through a payment link that will be sent to them at time of booking