Indian Posts to send SMS to customers to ensure delivery status


  • Indian posts to inform customers about the status of mails, parcels, money orders and other deliveries through SMS.
  • The postal department has also decided to start tracking their postmen with help of GPS enabled handheld devices by October.
  • This will help locate the postmen visiting the addresses given to them to deliver parcels and registered posts in Delhi under a pilot project.
  • The new services specially e-commerce business has increased revenue for post offices and the company is further going to enhance services for this segment.
  • E-commerce currently facilitates free of cost pick up of items from customer if he wants to return it due to some fault or any other discrepancy in the product.
  • The DoP has plans to install 1,000 ATMs across country in this financial year and total of 3,000 ATMs under current five year plan which ends in March 2017.

Source: ET

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